I am extremely disappointed with Zulbery’s service regarding my recent order. I ordered a waistcoat 16 days ago, and although it was marked as shipped after 6 days, when I contacted TCS after 10 days to track it, they informed me that no order existed against that tracking ID. I then reached out to Zulbery’s helpline, but the response was very poor and unhelpful. After 14 days, I was finally told that the item was out of stock — which raises a serious question: if the article was unavailable, how was it ever marked as dispatched in the first place? It took a full two weeks of repeated follow-ups before I received confirmation that I would be refunded, and throughout this entire process, the communication and customer support were consistently poor at every stage. This experience from a false dispatch status to conflicting information and delayed responses falls well short of the service I expected from Zulbery. I sincerely hope they take this feedback seriously and improve their order tracking, inventory management, and customer support for future buyers.

FINE

Perfect

👍

Good